Return Policy
In case of return or exchange, follow the guideline below.
- The product must be unused, unworn and unwashed. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to not register your complaint.
- 45 days return policy
- Please return the product with a copy of invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed same day after receiving the return products.
- It is important to label the returned product as ‘Return item’ in order to avoid any discrepancy or inconvenience
- For further queries about exchanges and returns, please contact us at jaado.pk@gmail.com.
*Note: No refund and exchange on Baby Care and Feeding items because of hygiene issues.