Return Policy

In case of return or exchange, follow the guideline below.

  1. The product must be unused, unworn and unwashed. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to not register your complaint.
  2. 45 days return policy
  3. Please return the product with a copy of invoice and mention the reason for returning the items.
  4. Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
  5. Delivery Charges will not be refunded.
  6. Refund requests will be processed same day after receiving the return products.
  7. It is important to label the returned product as ‘Return item’ in order to avoid any discrepancy or inconvenience
  8. For further queries about exchanges and returns, please contact us at jaado.pk@gmail.com.

*Note: No refund and exchange on Baby Care and Feeding items because of hygiene issues.